Haircare Brand of the Year

Angry Koala's Top Hair Solutions

Cruelty-Free Hair Care

Angry Koala: Always Kind to Animals

Vegan, Nourishing Formulas

Plant-Based Hair Care Essentials

Effective Ingredients

Pure Scalp Care Solutions

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Shipping Policies

Shipping Policy

Processing Time
All orders are processed within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Times

  • Worldwide Shipping (EMS)

    • We use EMS for international shipping.

    • Delivery time: 4-7 business days

    • EMS provides reliable, trackable shipping to most countries around the world.

  • Local Shipping (Malaysia - J&T Express)

    • For local orders within Malaysia, we use J&T Express.

    • Delivery time: 2-4 business days

    • Enjoy fast and secure delivery with J&T Express within Malaysia.

Shipping Rates

  • Shipping fees will be calculated at checkout based on your location and the weight of the items.

Order Tracking
Once your order has shipped, you will receive a tracking number via email or SMS, depending on your preferred communication method. You can use this number to track your shipment’s progress.

Customs and Import Duties
International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.

Delayed Orders
While we strive to ensure timely delivery, please note that shipping times are estimates and may vary due to factors outside of our control (e.g., weather, customs delays, etc.). If your order is delayed, feel free to contact us at admin@angrykoala.com.my, and we’ll assist you in tracking it.

Lost or Damaged Items
If your item is lost or damaged during transit, please contact us immediately at admin@angrykoala.com.my with your order number and any relevant photos for investigation.